Book Title: Managing Your Business With Outlook 2003 for Dummies
Author(s): Marcelo Thalenberg
Category: ICT & Computer
Series: For dummies
Publisher: Wiley Pub., Inc, Year: 2006
Managing Your Business With Outlook 2003 for Dummies
* Shows readers how to use Outlook as an effective and powerful solution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information as they are specifically applied in a business setting * Discusses managing and maintaining current customers and how to control customer interactions * Explains the process of using checklists and matching them with Outlook applications-from bulk mailing to planning a telemarketing campaign * Addresses how to build a prospect profile with an action plan for follow-up until the prospect becomes an active customer * Provides step-by-step examples on how to set up and use Business Contact Manager.